Why coordinated care is key to Houston’s housing-first approach to homelessness

Siloed services for the homeless resulted in service gaps and duplication of efforts, city leaders said. Getting from there to coordinated funding and operations across the community took buy in.

Before 2012, the dozens of organizations providing services to people experiencing homelessness in Houston largely did not collaborate. They operated in “silos,” and implemented “programs in the manner they felt was best,” said Sara Martinez, vice president of communications & development at the Coalition for the Homeless.

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